Privacy Policy
Welcome
Welcome to Lula Coco. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect your information when you use our website and services.
1. Information We Collect
When you use our website or place a rental order, we may collect certain personal information such as your full name, email address, phone number, delivery address or hotel location, and account login details if you create an account.
We also collect booking-related information when you make a rental request. This may include the rental dates you select, the equipment you choose, delivery and pick-up details, and your order history on our website.
Payments on our website are processed through secure third-party payment providers. We do not store full credit card or payment card details on our servers.
When you visit our website, some technical information may also be collected automatically. This may include your IP address, browser type, device information, and certain data related to cookies and website usage.
2. How We Use Your Information
We use the information we collect to operate and improve our services. This includes processing and managing rental orders, arranging delivery of equipment to the correct location, and communicating booking confirmations or updates.
Your information may also be used to send reminders before the rental period begins, provide customer support during your rental, and improve the functionality and usability of our website.
If you have subscribed to receive marketing communications, we may occasionally send you emails with updates, travel tips, or special offers related to our services. You can unsubscribe from these communications at any time.
3. Cookies
Our website uses cookies to improve your browsing experience and ensure the website functions properly. Cookies allow us to remember your preferences, analyze how visitors use the website, and improve overall performance.
You can choose to disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain features of the website.
4. Sharing Your Information
We do not sell or trade your personal data to third parties.
However, we may share limited information with trusted service providers that help us operate our business and provide services to you. These service providers may include payment processors, delivery partners, customer management systems, and email communication platforms. These partners process personal data only when necessary to perform services on our behalf.
5. Data Protection
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. Your information is stored using secure systems and protected by encrypted connections where appropriate. We retain personal data only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Once this period is no longer required, personal data may be securely deleted or anonymized.
6. Your Rights
Under applicable data protection laws, including the General Data Protection Regulation (GDPR), you have the right to request access to your personal data, request correction of inaccurate information, request deletion of your personal data, withdraw consent for marketing communications, and request information about how your data is being processed.
If you would like to exercise any of these rights, please contact us using the contact information provided below.
7. Third-Party Services
Our website may contain links to third-party websites or services. These websites operate independently from our service, and we are not responsible for their privacy practices or content.
8. Children’s Privacy
Our services are intended for adults who place rental orders for baby equipment. We do not knowingly collect personal information directly from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When changes are made, the updated version will be published on this page together with the new revision date.
10. Contact Information
If you have any questions regarding this Privacy Policy or the way we process personal data, please contact us.
LULACOCO LTD
Email: info@lulacoco.com
Phone: +357 97 565844
Address: Gladstonos 16, Paphos 8046, Cyprys
